Released: March 2026
New Features:
• Conversation Logging – Full conversation logging for the front-end customer service chatbot. Every chat session is recorded and stored so WordPress admins can review exactly what their chatbot is saying to visitors.
• Admin Conversation Viewer – A new admin panel lets you browse, search, and read all chatbot conversations. See the full back-and-forth between your chatbot and your customers in one place.
• Response Tuning Insights – Use logged conversations to identify where your chatbot’s responses or instructions need adjustment, so you can continuously improve how it serves your customers.